Report A Claim

CLAIMS

Report a Claim

Walsh Duffield is here to help. In the instance of an accident, we’re here to be your first point of contact to mitigate rate implications and increases from your provider.

Contact our experts – we’ll take it from here.

Charmaine Derenda, AIC
Claims Account Executive, Commercial Division
Direct: 716-362-7336

cderenda@walshins.com
Fax: 716-847-1360

 

Mary E. Bradley – ACSR, CISR, CPIW
Claims Manager, Personal Division
Direct: 716-362-7302
mbradley@walshins.com

Fax: 716-847-1360

Karen Russell
Claims Representative, Personal Division
Direct: 585-267-8715
krussell@walshins.com

Fax: 844-847-1360

 

Report a claim directly to your insurance carrier:

 

Allegany Insurance

1-800-333-1679

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Adirondack

1-877-365-8693

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Allstate

1-800-255-7828

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American Collectors Insurance

1-800-360-2277

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American Modern

1-800-375-2075

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The Andover Companies

1-800-225-0770

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Chautauqua

800-896-4720

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Chubb

1-800-252-4670

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Dryden Mutual

Office Hours: 800-782-0154

Nights & weekends: 800-556-5802

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Encompass

1-800-588-7400

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Erie Insurance

1-800-367-3743

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Erie Niagara Insurance Association

716-632-5433

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Fireman’s Fund Insurance Company

888-347-3428

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Foremost Insurance Group

1-800-752-2461

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National General Insurance

1-800-325-1088

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Hagerty Classic Car

1-800-922-4050

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The Hanover Insurance Group

1-800-628-0250

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Harleysville Insurance

800-892-8877

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The Hartford

1-800-327-3636

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Infinity Auto Insurance

1-800-334-1661

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J.C. Taylor

1-800-272-6764

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Kemper

1-888-252-2799

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Merchants Insurance

1-800-952-5246

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MetLife

1-800-854-6011

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National General Insurance

1-800-325-1088

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NYCM Insurance

1-800-234-6926

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Preferred Mutual

1-800-333-7642

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Progressive

1-800-274-4499

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RLI

800-444-0406

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Safeco Insurance

1-800-332-3226

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Security Mutual

607-257-5000

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Selective Insurance Group

1-866-455-9969

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Sterling

800-462-4661

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Travelers Insurance

1-800-252-4633

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Utica National Insurance Group

1-800-216-1420

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Wright Insurance Group

1-877-270-4329

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National

As an insured individual, you are free to use a contractor of your choice. Below is a listing of national restoration companies and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.

 

Paul Davis Restoration

888-473-7669 (USA)
800-661-5975 (Canada)

Puroclean of WNY

600-775-7876

716-662-0188

Rainbow International

888-426-3533

ServiceMaster

800-776-6710

Stanley Steemer

800-783-3637

Buffalo Area

As an insured individual, you are free to use a contractor of your choice. Below is a listing of restoration companies in Buffalo and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.

Paul Davis Restoration

716-906-7730

Puroclean of WNY

716-662-0188

Rainbow International

716-874-4919

Rapid Dry
585-663-0510

ServiceMaster

716-634-7454 (Buffalo)

716-873-2888 (Tonawanda)
716-433-3335 (Lockport)

Stanley Steemer

716-875-3025

Servpro

716-873-3007 (Buffalo)

716-694-7776 (North Tonawanda)

716-639-8687 (Amherst & Clarence)

716-262-9435 (Southtowns)

716-656-7131 (East Erie County)

Rochester Area

As an insured individual, you are free to use a contractor of your choice. Below is a listing of restoration companies in Rochester and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.

Emergency Enclosures

585-262-4600

Paul Davis Restoration

585-647-9933

Puroclean of WNY

585-797-1234

Rainbow International

585-458-1111

Rapid Dry
585-663-0510

ServiceMaster

507-205-4330

Stanley Steemer

585-244-4440

Servpro

585-641-0040

After-Hours Correspondence

Our Walsh Duffield emergency team is available at night, on weekends, and during holidays. Just call 716-853-3820 ext. 7355. Your call will be transferred to one of our associates’ cell phones.