Walsh Duffield is here to help. In the instance of an accident, we’re here to be your first point of contact to mitigate rate implications and increases from your provider.
Contact our team – we’ll take it from here.
Report a Claim
Commercial Insurance Claims
Charmaine Derenda, AIC
Claims Account Executive, Commercial Division
Direct: 716-362-7336
cderenda@walshduffield.com
Fax: 716-847-1360
Personal Insurance Claims
Mary E. Bradley – ACSR, CISR, CPIW
Claims Manager, Personal Division
Direct: 716-362-7302
mbradley@walsduffield.com
Fax: 844-847-1360
Report a claim directly to your insurance carrier:
Allegany Insurance
1-800-333-1679
Adirondack
1-877-365-8693
Allstate
1-800-255-7828
American Collectors Insurance
1-800-360-2277
American Modern
1-800-375-2075
The Andover Companies
1-800-225-0770
Chautauqua
800-896-4720
Chubb
1-800-252-4670
Dryden Mutual
Office Hours: 800-782-0154
Nights & weekends: 800-556-5802
Encompass
1-800-588-7400
Erie Insurance
1-800-367-3743
Erie Niagara Insurance Association
716-632-5433
Fireman’s Fund Insurance Company
888-347-3428
Foremost Insurance Group
1-800-752-2461
National General Insurance
1-800-325-1088
Hagerty Classic Car
1-800-922-4050
The Hanover Insurance Group
1-800-628-0250
Harleysville Insurance
800-892-8877
The Hartford
1-800-327-3636
Infinity Auto Insurance
1-800-334-1661
J.C. Taylor
1-800-272-6764
Kemper
1-888-252-2799
Merchants Insurance
1-800-952-5246
MetLife
1-800-854-6011
National General Insurance
1-800-325-1088
NYCM Insurance
1-800-234-6926
Preferred Mutual
1-800-333-7642
Progressive
1-800-274-4499
RLI
800-444-0406
Safeco Insurance
1-800-332-3226
Security Mutual
607-257-5000
Selective Insurance Group
1-866-455-9969
Sterling
800-462-4661
Travelers Insurance
1-800-252-4633
Utica National Insurance Group
1-800-216-1420
Wright Insurance Group
1-877-270-4329
Professional Restoration Companies
National
As an insured individual, you are free to use a contractor of your choice. Below is a listing of national restoration companies and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.
Paul Davis Restoration
888-473-7669 (USA)
800-661-5975 (Canada)
Puroclean of WNY
600-775-7876
716-662-0188
Rainbow International
888-426-3533
ServiceMaster
800-776-6710
Stanley Steemer
800-783-3637
Buffalo Area
As an insured individual, you are free to use a contractor of your choice. Below is a listing of restoration companies in Buffalo and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.
Paul Davis Restoration
716-906-7730
Puroclean of WNY
716-662-0188
Rainbow International
716-874-4919
Rapid Dry
585-663-0510
ServiceMaster
716-822-2255 (Buffalo)
716-873-2888 (Tonawanda)
716-433-3335 (Lockport)
Stanley Steemer
716-875-3025
Servpro
716-463-2125 (Buffalo)
716-694-7776 (North Tonawanda)
716-639-8687 (Amherst & Clarence)
716-262-9435 (Southtowns)
716-656-7131 (East Erie County)
Rochester Area
As an insured individual, you are free to use a contractor of your choice. Below is a listing of restoration companies in Rochester and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.
Emergency Enclosures
585-262-4600
Paul Davis Restoration
585-647-9933
Puroclean of WNY
585-797-1234
Rainbow International
585-458-1111
Rapid Dry
585-663-0510
ServiceMaster
507-205-4330
Stanley Steemer
585-244-4440
Servpro
585-641-0040
After-Hours Correspondence
Our Walsh Duffield emergency team is available at night, on weekends, and during holidays. Just call 716-853-3820 ext. 7355. Your call will be transferred to one of our associates’ cell phones.