Walsh Duffield is here to help. In the instance of a claim, contact our team – we’ll work with you and your carrier each step of the way.
Report a Claim
Commercial Insurance Claims
Charmaine Derenda, AIC
Claims Account Executive, Commercial Division
Direct: 716-362-7336
cderenda@walshduffield.com
Fax: 716-847-1360
Personal Insurance Claims
Mary E. Bradley – ACSR, CISR, CPIW
Claims Manager, Personal Division
Direct: 716-362-7302
mbradley@walsduffield.com
Fax: 844-847-1360
Report a claim directly to your insurance carrier:
Allegany Insurance
1-800-333-1679
Adirondack
1-877-365-8693
Allstate
1-800-255-7828
American Collectors Insurance
1-800-360-2277
American Modern
1-800-375-2075
The Andover Companies
1-800-225-0770
Chautauqua
800-896-4720
Chubb
1-800-252-4670
Dryden Mutual
Office Hours: 800-782-0154
Nights & weekends: 800-556-5802
Encompass
1-800-588-7400
Erie Insurance
1-800-367-3743
Erie Niagara Insurance Association
716-632-5433
Fireman’s Fund Insurance Company
888-347-3428
Foremost Insurance Group
1-800-752-2461
National General Insurance
1-800-325-1088
Hagerty Classic Car
1-800-922-4050
The Hanover Insurance Group
1-800-628-0250
Harleysville Insurance
800-892-8877
The Hartford
1-800-327-3636
Infinity Auto Insurance
1-800-334-1661
J.C. Taylor
1-800-272-6764
Kemper
1-888-252-2799
Merchants Insurance
1-800-952-5246
MetLife
1-800-854-6011
National General Insurance
1-800-325-1088
NYCM Insurance
1-800-234-6926
Preferred Mutual
1-800-333-7642
Progressive
1-800-274-4499
RLI
800-444-0406
Safeco Insurance
1-800-332-3226
Security Mutual
607-257-5000
Selective Insurance Group
1-866-455-9969
Sterling
800-462-4661
Travelers Insurance
1-800-252-4633
Utica National Insurance Group
1-800-216-1420
Wright Insurance Group
1-877-270-4329
Professional Restoration Companies
National
As an insured individual, you are free to use a contractor of your choice. Below is a listing of national restoration companies and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.
Paul Davis Restoration
888-473-7669 (USA)
800-661-5975 (Canada)
Puroclean of WNY
600-775-7876
716-662-0188
Rainbow International
888-426-3533
ServiceMaster
800-776-6710
Stanley Steemer
800-783-3637
Buffalo Area
As an insured individual, you are free to use a contractor of your choice. Below is a listing of restoration companies in Buffalo and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.
Paul Davis Restoration
716-906-7730
Puroclean of WNY
716-662-0188
Rainbow International
716-874-4919
Rapid Dry
585-663-0510
ServiceMaster
716-822-2255 (Buffalo)
716-873-2888 (Tonawanda)
716-433-3335 (Lockport)
Stanley Steemer
716-875-3025
Servpro
716-463-2125 (Buffalo)
716-694-7776 (North Tonawanda)
716-639-8687 (Amherst & Clarence)
716-262-9435 (Southtowns)
716-656-7131 (East Erie County)
Rochester Area
As an insured individual, you are free to use a contractor of your choice. Below is a listing of restoration companies in Rochester and their contact information. Services may vary by area. Walsh Duffield does not recommend one company over another.
Emergency Enclosures
585-262-4600
Paul Davis Restoration
585-647-9933
Puroclean of WNY
585-797-1234
Rainbow International
585-458-1111
Rapid Dry
585-663-0510
ServiceMaster
507-205-4330
Stanley Steemer
585-244-4440
Servpro
585-641-0040
After-Hours Correspondence
Our Walsh Duffield emergency team is available at night, on weekends, and during holidays. Just call 716-853-3820 ext. 7355. Your call will be transferred to one of our associates’ cell phones.