Customer Care Team

Service From our Family to Yours

Need to talk to someone about your current insurance policy?  At Walsh Duffield, we have a dedicated customer care team comprised of 7 local professionals from our Buffalo, Rochester and Medina offices – available to assist you with your personal insurance questions.

Our customer care team is here to help you:

  • Answer questions about billing, plan changes, price increases
  • Connect with your insurance carrier
  • Handle third party requests (banks, car dealerships, etc.)

Let’s Talk

From your safety to your wellness, Walsh Duffield is here to help. Custom, tailored solutions are finally within your reach – let’s start a conversation.

Call Us Today

Talk to a Walsh Duffield
Representative.

800.853.3820

Contact Us Online

Send Walsh Duffield
an email.

Email Us
Please note, coverage cannot be bound or amended without written verification by an agency representative.

Your Customer Care Team

Headshots of Customer Care Team